HELPING SHORT-TERM RENTAL COMPANIES NAVIGATE INTO A MORE PROFITABLE FUTURE.

The first and only full service remote staffing company backed by 80+ years of global hospitality expertise.


EVOLVE & ELEVATE YOUR BUSINESS

  • Partner with an agile team of hospitality veterans with proven success that Fortune 500 hospitality organizations trust

  • Strategies to uncover tangible business opportunities and the tools to success

  • Your success is our success - we design a bespoke support model aligned to your business goals and celebrate the wins together

  • Single point of contact for all business needs and hospitality success leader to oversee performance

OPTIMIZE EFFICIENCIES & ENRICH EXPERIENCES

  • Hand-selected, qualified hospitality specialists 100% dedicated to your business, work your hours, use your technology and preferred communication tools

  • Trust your team member to become an expert on your properties, locations and necessary details to represent your business as you would

  • Offload burdensome resourcing activities like recruiting, issuing benefits, retention, and turnover, etc.


On average, our clients have reported a reduction in their overall employee costs and improvement in guest experience since hiring an On Hand team member.

"THIS IS THE WAY WE'VE ALWAYS DONE THINGS."

- the most expensive words in business


We are hospitality veterans and problem-solvers, passionate innovators and expert communicators.

For decades, we've been entrusted to drive value for some of our industry's most recognizable brands.

An equally outstanding guest and renter experience are critical in our book.

We are not plug and play - we evolve and elevate.



"Since hiring On Hand, we saw instant savings and our guests have been receiving quick, friendly and knowledgable support - a win/win!"

-Property Manager, 67 unit portfolio